Have you checked through Staples? That would be the obvious thing to do.ĮNVY 7640: Could not find the web page to activate the printer Who issues coupons rewards for turned in used HP ink cartridges at Staples? HP cartridges: rewards for the used ink cartridges Thank you very much to all those who helped us.

Just what I was looking for was for HP to support their products - who loved us and we served well and were ready to buy again - and ultimately, they did it just to our satisfaction.

I was put in contact with a representative of HP who gave me a discount on the purchase of a new HP printer (which I got yesterday) and with his help have also made arrangements to return my ink cartridges (still expensive) open but little used in Exchange for a set of new compatible with my new HP printer cartridges. What happened after I posted here is, indeed, a very pleasant surprise.

In hindsight, I regret to have never wasted my time trying to solve my problem by phone, but to be honest, I've posted my question here of frustration, not expecting any resolution, but rather an opportunity to evacuate. Compared to the frustrating help/customer service I received through call HP, it's like dealing with a completely different company. I would like to please mark it as 'resolved'.Īfter posting my question on this forum, I was contacted by an army of knowledgeable, helpful HP of the people who have worked hard and quickly to help me and solve my problem. Very disappointed with the HP customer service. Then, after my calculations, this would be 58,99 $ + $82 = $140,99 to be able to print again. The best they could offer me was $17 a $99 replacement printer that is off * not * compatible with new ink cartridges I currently have. (I have been perfectly willing to buy another HP printer because the 5220 has been very good for us). To realize that it is a known problem with these printers, and after talking with a HP technician by phone who informed me that the printer is broken, I spent the rest of my morning trying to find someone at HP for please compensate me for the $58.99 I spent on HP ink cartridges I can no longer use or return - it was only after I installed new cartridges that I learned the printer is Broken - in order to buy another HP printer. I tried all the recommended / suggested 'patches', nothing happens. So after stopping my printer print in black ink, I came across the forums looking for the problem. HP PHotosmart 5520: HP Photosmart 5520 no black printing I'm out of $58.99 for the HP ink cartridges that I can't use

Hp envy 7640 replace ink cartridge